Privacy Policy
Last Updated: April 14, 2026
let it bounce operates this online store and website, including all associated content, features, tools, products, and services (hereinafter referred to as "Services"). The technical provision is handled by Shopify.
In this Privacy Policy, we inform you about how we collect, use, and disclose personal data when you visit our website, use our Services, make a purchase, or otherwise communicate with us.
Should there be a conflict between our General Terms and Conditions and this Privacy Policy, the provisions of this Privacy Policy shall apply with regard to the processing of personal data.
By using our Services, you confirm that you have read and understood this Privacy Policy.
1. What personal data do we process?
"Personal data" means any information relating to an identified or identifiable natural person.
Depending on how you use our Services, we may process the following categories of data:
Contact Information
- First and last name
- Billing and shipping address
- Phone number
- Email address
Payment and Financial Data
- Payment method
- Transaction details
- Payment confirmation
(Note: Payment data is usually processed directly by payment service providers.)
Account Data
- Username
- Password (encrypted)
- Account settings
Order and Transaction Data
- Products purchased, returned, or canceled
- Shopping cart contents
- Wish lists
- Order history
Communication Data
- Content of customer service inquiries
- Other communications with us
Device and Usage Data
- IP address
- Browser type and version
- Device type
- Time of access
- Interactions with our website
- Cookies and similar technologies
2. Origin of Data
We collect personal data:
Directly from you, e.g., when placing orders, creating an account, or contacting us
Automatically, when you visit our website (cookies, server log files)
From service providers acting on our behalf
From partners and third-party providers, where legally permissible
3. Purposes of Processing
We process your personal data for the following purposes:
Contract Fulfillment
- Processing and shipping orders
- Payment processing
- Managing your customer account
- Handling returns
Improvement of Our Services
- Optimizing our offerings
- Personalized product recommendations
Marketing
- Sending newsletters (if you have given your consent)
- Displaying personalized advertising
- You can object to marketing communications at any time.
Security & Fraud Prevention
- Protection against misuse
- Fraud detection
- Ensuring system security
Legal Obligations
- Fulfilling legal retention obligations
- Enforcing our rights
- Cooperating with authorities, if necessary
4. Disclosure of Personal Data
Disclosure will only occur if legally permissible or necessary for contract fulfillment.
To Service Providers
e.g.:
- Payment service providers
- Shipping service providers
- Hosting and IT service providers
- Shopify
To Marketing and Advertising Partners
For displaying personalized advertising (where legally permissible).
To Authorities
If we are legally obliged to do so.
In the Context of Business Changes
e.g., in the event of company transfers or restructurings.
5. Hosting by Shopify
Our shop is operated via Shopify Inc. Shopify processes personal data on our behalf and may also transfer data to third countries.
Further information can be found at:
https://privacy.shopify.com
Shopify is an independent controller for certain data processing activities.
6. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Providing the website
- Analyzing user behavior
- Improving our offerings
- Personalizing advertising
- Details can be found in our separate Cookie Policy.
7. Children's Data
Our Services are not directed at individuals under 16 years of age. We do not knowingly process personal data of children.
Should we become aware of it, this data will be deleted immediately.
8. Data Security and Storage Duration
We take appropriate technical and organizational measures to protect your data. However, complete security of data transmission over the Internet cannot be guaranteed.
The storage duration depends on:
- Contract duration
- Legal retention periods
- Legitimate interests
9. Your Rights
Provided that the legal requirements are met, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw granted consents
To exercise your rights, please contact us using the contact details provided below.
If you are a resident of the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with a data protection supervisory authority.
A list of European supervisory authorities can be found here:
https://edpb.europa.eu/about-edpb/about-edpb/members_de
10. International Data Transfer
Personal data may be processed outside your country of residence.
For transfers to countries outside the EEA or the United Kingdom, we use appropriate safeguards, particularly standard contractual clauses of the European Commission.
11. Changes to this Privacy Policy
We reserve the right to adapt this Privacy Policy to reflect legal or operational changes. The version published on our website at the time shall be decisive.
12. Controller & Contact
Controller within the meaning of data protection laws:
Thomas Koschel
let it bounce
Meisenweg 64
38556 Bokensdorf
Germany
Email: mail@letitbounce.de